Shipping policy

We pack and ship from Quezon City.

What it costs

  • Luzon — ₱100
  • Visayas & Mindanao — ₱150
  • Orders over ₱5,000 — free

When we ship out

We ship out every Tuesday and Friday, excluding Philippine public holidays. Order by Monday 6PM and your parcel goes out that Tuesday; order by Thursday 6PM and it goes out that Friday. Anything placed after a cut-off goes out on the next ship-out day. Ship-out can still move with order volume and courier pickups, and we'll message you if it does. Metro Manila usually arrives in two to three days, provincial in three to seven. Free shipping on orders over ₱5,000. We also ship internationally on request — message us for a quote before you order.

Cubby safekeeping

At checkout you may choose Keep it in my Cubby instead of a shipping rate. We then hold your paid order safely for 15 days from the order date at no charge, so that you can combine it with later purchases into a single parcel. Held orders appear on your My Cubby page. When you are ready, press Ship my Cubby; one shipping fee applies to the whole bundle at our normal rates (₱100 Luzon, ₱150 Visayas and Mindanao), and it is waived when the pieces you release total ₱5,000 or more.

The bundle is sent on the next Tuesday or Friday ship-out to the delivery address on your held orders; tell us before releasing if it should go elsewhere. When the 15 days end we will message you to arrange shipping. Held pieces remain yours; safekeeping does not change the returns policy, whose window runs from delivery.

Getting to you

Once your parcel is with the courier, delivery usually takes two to three days within Metro Manila and three to seven days provincial. Those windows are the courier's, not ours — once a parcel leaves us, the date is in their hands.

We'll send your tracking number as soon as your parcel is picked up, by email or on Instagram.

Help us get it to you

Please check your address and mobile number before checking out. Couriers usually attempt delivery twice; if a parcel comes back to us because the address or number was wrong, we can send it again for a second delivery fee.

If your piece arrives damaged, that's covered by our Returns & refunds policy.

Shipping outside the Philippines

We ship internationally on request. Message us before you order and we'll quote you the courier cost to your country.

Email littlecheeksphilippines@gmail.com · Instagram @littlecheeksph.shop